Complaint

lace, date

To

(full name and address of business operator)

Forename, surname

Address of consumer

Complaint about goods

I hereby inform you that the goods purchased by me on ...... are faulty. The defect consists of ..................... The defect was found on ............................. In view of the above, on the basis of the Act of 23 April 1964 Civil Code I demand

exchange of the goods for a new one* (Article 561 § 1)
Repair of the goods free of charge* (Article 561 § 1)
withdraw from the contract and please refund the price of the goods to the account .............* (article 560 § 1).

Yours sincerely